Consignment + Buying Policies & Procedures

Please read through our consignment and buying policies below. By creating a consignment account at Stoked you agree to abide by the policies and procedures laid out in this document. 

Vendor Access: https://app.consignmintapp

What Is Consignment? 

Consignment is a mutually beneficial partnership between the consignor (you) and an authorized seller (us). We sell your gear/clothing on your behalf at our store, splitting the profits with you. Once your item has sold, we pay you via direct deposit via ACH or issuing store credit to you. We will not issue a payment to you before your item has sold.

Our Consignment Payout Rates

Consignors receive 50% of an item’s selling price if paid in cash or 60% of an item's selling price selling price if paid in store credit. 

(For example, if we sell one of your items for $100, you receive $50 if paid in cash and $60 if paid in store credit.)

What if we want to sell without consigning?

We do offer buying without consignment. Simply bring in your outdoor gear/clothing to our store at 518 E Grand Ave and meet us at the counter in the back labeled "Consignment." Before bringing your items in, we ask that you review the "Consignment News" section on our website to check what we are currently accepting and not accepting and learn what types of brands and items we accept in general. If you're unsure of something don't hesitate to call us at 641-750-4784 with any questions. Gear and clothing must be clean and in usable condition. There is no need to make an appointment, but we ask that you visit our store at least 30 minutes before we are scheduled to close on any given day. We have a 30-item limit per consignment drop-off.

Seller will receive roughly 40% of an item’s selling price if paid in cash or 50% of an item's selling if paid in store credit. 

(For example, if we plan to sell one of your items for $100, you receive $40 if paid in cash and $50 if paid in store credit.)

Our Pricing & Monthly Discount System

Selling price is initially determined by an associate from Stoked with input from the consignor. Typically we price items 30 to 50% below their retail value depending on their condition, although pricing may vary. We utilize a progressive, monthly discount system to help us sell your gear at an appropriate price. Each month an item in our store doesn't sell, we reduce the price a little bit more. This helps us prevent the store from becoming cluttered and move through inventory that may have been priced too high initially. Most high quality gear/clothing in our store sells within the first two months.

On the first day of each month the selling price of all consigned items are discounted by the following amounts based on how long they've been in the store:

0% during the first month the item is in store,

10% during the second month,

25% during the third month

50% during the fourth month.

Stoked reserves the right to reduce prices further for sales or other promotions. Consigned items that haven't sold after 150 days (5 months) become property of Stoked and may be donated to local nonprofit organizations. It is your responsibility to keep track of your unsold consigned items. If you don't want your items to sell at a discounted price or get donated please pick them up from us at the appropriate time.

How to consign or sell your gear with us

Simply bring in your outdoor gear/clothing to our store at 518 E Grand Ave and meet us at the counter in the back labeled "Consignment." Before bringing your items in, we ask that you review the "Consignment News" section on our website to check what we are currently accepting and not accepting and learn what types of brands and items we accept in general. If you're unsure of something don't hesitate to call us at 641-750-4784 with any questions. Gear and clothing must be clean and in usable condition. There is no need to make an appointment, but we ask that you visit our store at least 30 minutes before we are scheduled to close on any given day. We have a 30-item limit per consignment drop-off.

Please allow our staff adequate time to inspect your items when bringing them into the store. Depending on how busy the store is and how many items you've brought in this can take anywhere from 2 to 30 minutes. We do our best to fully inspect your gear/clothing when you first bring it in but we are only human and we do occasionally miss flaws or imperfections during our initial review. Even if we "accept" your item during our initial inspection review, we may still contact you and ask you to pick it back up from us if  we discover something wrong with your item after you've left. Tents, sleeping pads & larger gear items will require a longer inspection period. If you don't already have a consignment account with us, please allow a few additional minutes for our staff to set one up for you during your visit.

How You Get Paid

Consignors can sell items for cash or store credit.

Cash Payment: Consignors selling items for cash will receive their payout by direct deposit via ACH (Automated Clearing House) for items sold during the previous month. Stoked strives to initiate direct deposit cash payouts by the 3rd of the month. Consignors can expect their funds to be deposited into their bank account within 2 - 4 business days. The transaction fee for this ACH direct deposit is $2.50 per transaction, which is the same as our cost.  We have a $10 minimum balance requirement for a direct deposit cash payout. Consignors can always visit our store to cash out balances less than $10 at our register. Please note that we have limited cash in our registers and cannot cash out balances larger than $10. 

Store Credit: Consignors selling items for store credit are credited 48 hours after an item sells. Whenever you're at the register at Stoked, simply let our staff know your name and they'll pull up your consignor account allowing you to spend your store credit on anything we sell in the store. Your store credit never expires. Your store credit balance is only valid for in-store purchases and cannot be used for online purchases. Consignors may view their account balances online through our consignor portal. You can also stop by the store or call us to check your credit balance.

How To Keep Track Of Your Consigned Items & Payouts

When you establish your consignment account with Stoked, we will send you an email invite for consignor access. After you've created a password for your account, you'll be able to login to an online portal through our website at stokeddsm.com that allows you to securely set up ACH payouts and to keep track of the items you've brought in for consignment. If you ever have difficulties accessing your consignment account online, you can call, email or drop by the store and we'll send you an email to reset your password. If you'd rather not use the online portal you can always call us or drop by the store for updates on your consignment account and the item's you've brought in. 

Our Information Policy

Stoked will never sell or share any of your personal information. We collect basic contact information from you when creating a consignment account for the purposes of internal organization, mailing out statements, and making sure we can contact you about any issues with your consigned items. We don't store any sensitive financial information. When creating a consignment account your email address will be added to our mailing list where you can receive information about any important changes in consignment policy as well as info on our sales & special promotions. You can unsubscribe from our mailing list at any time by clicking the unsubscribe button at the bottom of any email you receive. Please note that unsubscribing from our list will end promotional emails, but we still may reach out to you individually about any issue related to your account or consigned items. 

Additional Policies

Stoked may ask a consignor to retrieve any unsold items at any time. If the consignor fails to respond to Stoked’s request to retrieve unsold items within 14 days, then the consigned items may be donated by Stoked to a local nonprofit organization. We aim to be reasonable about providing our consignors an appropriate amount of time to retrieve their items. Please keep in mind that space in our store is limited, and we are unable to hold your unsaleable items indefinitely. If you'd rather not pick up one of your items, we are happy to donate it for you!

Stoked reserves the right to refuse any item for any reason. Please be kind and patient with our staff members while they are inspecting your items. If we reject one of your items, it doesn't necessarily mean that it's not in good condition. It might instead be that it is a brand we don't accept or that we are particularly overstocked in a particular section in our store. Space in our store is limited and we receive hundreds of items for consignment weekly so we appreciate your understanding when we aren't able to accept your gear/clothing. We encourage you to reference the "Consignment News" section on our website to see what we're currently accepting as inventory needs change quickly! 

Stoked is not responsible for lost, stolen or damaged consigned items.

You can check on the status of your account & items at any time through your portal or by calling us at 641-750-4784.